Our policy on refund and cancellation of donations received for WIT activities on secure online payment gateway as under:

Return Policy

Unfortunately, we cannot accept returns.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

Only Exchange of equivalent value within 7 days for following cases:

• Genuine defect in fabric
• Genuine quality issues
• Packages lost in transit
• Wrong item is sent to you

No return and exchange will be given in the following cases:

• In case of minor design and colour variations
• Wrong delivery address
• Package refused by recipient
• Products returned in a used or damaged condition

Contact us

Please contact our customer support from Mon-Fri between 10 am to 5 pm on customercare@wit.org.in or call 9819482567.